Please read these Terms & Conditions carefully before placing an order. By using keysprotech.com you agree to be bound by the terms set out below.

Who We Are

📌 Legal Entity

This website is operated by KEY PROTECH COMPUTER SERVICES LIMITED, incorporated in England and Wales (Company No. 14582033).

🛒 What We Sell

We are an independent digital software reseller offering Microsoft Windows, Office, security software, and professional applications. We are not affiliated with or endorsed by software publishers unless a product page explicitly states otherwise.

📧 How to Contact Us

For questions about these terms, contact us at [email protected] or +44 7460 022338.

🌐 Applicable Law

These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Orders & Contract

Placing an Order

By clicking "Place Order" you make an offer to purchase. A contract is formed only when we send your order confirmation email.

Right to Refuse

We reserve the right to refuse or cancel any order at our discretion — for example if a product is out of stock or fraud is suspected.

Accurate Information

You must provide accurate and complete information when placing an order, including a valid email address for digital product delivery.

Age Requirement

You must be at least 18 years of age to place an order. By ordering, you confirm you meet this requirement.

Products & Delivery

Digital Software Products

Each product page explains the product type, device allowance, delivery method, compatibility requirements, and applicable activation terms. KeysProTech operates as an independent reseller.

Digital-Only Delivery ($0 Shipping)

All products are delivered electronically by email with no shipping charge. No physical goods are shipped. The expected delivery time is stated on the relevant product page and order confirmation.

Compatibility Responsibility

It is your responsibility to verify product compatibility with your operating system before purchasing.

License Scope

The permitted number of devices, account-linking method, duration, and transferability are stated on each product page. Reselling or distributing purchased keys is prohibited unless expressly permitted.

Pricing & Payment

All prices are shown transparently at checkout. Payment must be made in full before delivery via PCI-DSS compliant payment gateways.

Refunds & Consumer Rights

Defective Product Resolution

Returns are accepted only when a delivered digital product is defective or cannot be activated and the issue cannot be resolved through support. Depending on the circumstances, we will provide troubleshooting, a replacement, or a refund. This does not limit statutory consumer rights.

No Refund After Activation

Once a license key has been successfully activated, no refund or replacement will be issued as activation confirms full functionality.

UK Consumer Rights Act 2015

Digital products must be of satisfactory quality, fit for purpose, and as described. Our policy fully complies with these statutory standards.

How to Report a Defect

Contact us promptly after discovering a problem and provide your order number, the error shown, and the troubleshooting steps already attempted. See our Refund Policy for the complete process.

Intellectual Property & Prohibited Use

🔒 Ownership

All content on this website — text, images, logos, and design — is the intellectual property of KEY PROTECH COMPUTER SERVICES LIMITED or its licensors.

🚫 Prohibited Activities

You must not resell, redistribute, or share purchased license keys. Decompiling, reverse-engineering, or tampering with software products is strictly prohibited.

📋 Permitted Use

License keys are for personal or authorized business use only on specified devices. Commercial redistribution is strictly prohibited.

⚖️ Liability Limitation

We are not liable for indirect, incidental, or consequential losses beyond the amount paid for the specific product in question.

Privacy & Data Protection

UK GDPR Compliance

We process personal data in accordance with applicable UK data-protection law for order processing, payment, delivery, support, security, and the purposes described in our Privacy Policy.

Data We Collect

We collect your name, email address, and billing information. We do not store full card numbers on our servers.

Service Providers

We do not sell personal data. Information may be shared with payment, hosting, analytics, email, security, and support providers when necessary to operate the store and fulfil orders. Full details are in our Privacy Policy.

Your Rights

You have the right to access, correct, or request deletion of your data at any time. Contact us at [email protected].

Contact & Support

Email

[email protected]

Response within 24–48 hours

UK Phone

+44 7460 022338

United Kingdom · Customer Support

Support Hours

Current customer-support hours are published on the Contact Us page.

Company Details

Legal Information

Registered Office (UK)

These Terms & Conditions were last updated in August 2026. Continued use of the website after changes constitutes acceptance of the revised terms.

Keys Protech Store is a trading name of KEY PROTECH COMPUTER SERVICES LIMITED, Company No. 14582033. See also our Refund Policy, Delivery Policy, and Privacy Policy.